Water Damage Restoration in Norfolk, VA

Leading Water Damage Restoration Services in Norfolk, VA

Are you dealing with water damage and are in need of expert restoration services in Norfolk? Look no further. Our team is dedicated to providing prompt, efficient, and comprehensive water damage restoration services crafted with the Norfolk community in mind. From the surprises of sudden flooding to the hidden problems of leaks, our seasoned professionals are equipped to manage all levels of water damage. Our mission is to restore your home to its pre-damage glory as swiftly as possible, ensuring minimal disruption to your life. In Norfolk, where weather patterns can shift unexpectedly and water damage can strike without warning, the importance of having a dependable partner like Michael & Son cannot be overstated. Count on us to help keep your home safe, dry, and comfortable through any situation.

1-hour response time guarantee
Certified restoration pros (who do mold work too)
We work directly with your insurance

Call (757) 541‑8100

(757) 541-8100

Call (757) 541‑8100

(757) 541-8100

How much does water damage restoration cost in Norfolk?

Getting a clear picture of what it'll cost to fix water damage in Norfolk isn't straightforward without taking a good look first. That's because the price tag can change a lot depending on what exactly needs fixing. To get a quote you can count on, it’s best to have our team come over for a personal quote right at your place during regular hours. This way, we can give you an estimate that really fits what you need based on the specific details of your situation.

How Michael & Son determines your water damage restoration quote

Initial Consultation and Inspection: Our process begins with a detailed consultation to understand the extent and urgency of your water damage situation. Typically, plumbers will be the first to identify a leak and will refer customers to Restoration experts. We then schedule a comprehensive inspection of your property at a time that's convenient for you. This inspection allows us to assess the scope of the water damage, identify the problem's source, and evaluate the affected materials and areas.
Use of Advanced Technology: We utilize advanced moisture detection equipment and thermal imaging technology to ensure accuracy. This helps us see the visible signs of water damage and uncover hidden moisture that could lead to microbial growth and structural issues in the future. By accurately mapping out the affected areas, we can tailor our restoration efforts more effectively.
Customized Restoration Plan: Based on our inspection findings, we develop a customized restoration plan that addresses the specific needs of your home. This plan outlines the steps required to restore your property, including water extraction, drying, dehumidification, and cleaning. We consider the extent of the damage, the types of materials affected, and any special requirements your property may have.
Transparent Quoting: With the restoration plan in hand, we provide you with a detailed quote that breaks down the costs associated with each phase of the restoration process. Our quotes are comprehensive, covering labor, materials, and any specialized equipment that may be needed. We aim to provide you with a clear understanding of the costs involved without any hidden fees or surprises.
Insurance Liaison: Understanding that many of our clients will be filing insurance claims, we offer assistance in navigating the claims process. Our team is experienced in working with insurance companies and can provide the documentation and detailed quotes required for your claim. We aim to ease the burden on you, making the restoration process as smooth as possible.

Process

Four Easy Steps to Water Damage Restoration in Norfolk, VA

Get in touch with us!
At Michael & Son, we make it easy for Norfolk homeowners to start the restoration process. Choose from two convenient scheduling options: book directly through our online scheduling tool or give us a call at (757) 541-8100. Whichever route you choose, you'll be in touch with our friendly customer relationship team, who will arrange a visit for a personal quote. Plus, we're committed to getting back to you within an hour, any time of the day or night!
On-Site Damage Evaluation and Transparent Pricing
The first thing we do when we arrive is to take a detailed look at the water damage. We'll give you a straightforward, written estimate for all the repair work your property needs. Once you give the green light on the quote, we'll work with you to plan out the restoration work. Just make sure to clear out any personal belongings or valuables from the area we'll be working on.
Sit Back and Relax as We Do the Restoration
Our team of experts will show up on time, fully equipped to do the job right from the start. We're all about restoring every part of your space thoroughly and efficiently, aiming to get everything back to how it was before the damage.
Tell Us How We Did
At Michael & Son, your happiness with our work is what we aim for. Once we're done, we'd love to hear your thoughts on how we did. Your feedback is a big deal to us—it helps us improve and make sure we're meeting the needs of the Norfolk community as best as we can. If there's anything that didn't meet your expectations, let us know so we can make it right.

About Us

It began with the wisdom of a father passed on to his son

In 1976, Mousa "Mike" Mansour opened a small electrical shop out of the family garage. He, his wife Suzi and his two small children didn't have much. But Mike's work ethic and integrity put food on the table and guided the small company out of its formative years.

In 1990, Mike Mansour passed away. But not before he imparted a lifelong appreciation for the principles of hard work and honest service in his son, Basim.

40 years later, Mike's principles continue to guide the company

Today Michael & Son employs nearly 1,000 people at eleven independent locations across four states, and supports a fleet of 500+ commercial vehicles traveling to over 100,000 service calls every year.

We grew as a company, absolutely. And we did it because we never lost sight of the principles of hard work and honest service we were founded on.

Read the full story

Video

Customer Review

What homeowners in Norfolk are saying about Michael & Son

...did not take advantage of a crisis to upsell or add on any extra charges. [They were] was honest and sincere.

"I called Michael & Sons for an emergency situation. My HVAC room was overflowing with water. They scheduled me for 3 hrs later, but Mike called and said he could be there in 20 minutes. He was very professional, used several clean tactics, and was very organized. My water heater needed to be replaced. What I like the most is Mike did not take advantage of a crisis to upsell or add on any extra charges. He was honest and sincere. He even offered additional advice on a mistake I was doing wrong and probably saved me a lot of future damage. I was very comfortable with their prices and didn't feel like they were getting over on a woman like other companies have. I will be using them again for other services."
—Rosario C. | Norfolk homeowner

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